Important information for support workers

To all Support Workers

Welcome to you and your client to Bikeactive.

Just to give you a little information about us and how we operate.

Our cycle rides are every Friday throughout the year from Alton Water Sailing Club where we keep our specialist cycles.  We like our first ride to start at 10.00 followed by 10.45 and 11.30 (approximately).  After a short break we commence our final ride at 1.00pm.

On arrival at Alton Water please ensure you register, pay donation and collect your client’s receipt.  If you do not have a blue badge (which must be displayed) collect a car parking permit from one the Bikeactive volunteers.  It is suggested that this permit is kept back at your office for other users if you are not the regular support worker.

As there is no booking system, we offer the cycle ride on a first come first served basis.  We will never refuse anyone, unless on safety grounds, but on some occasions you may have to wait for the next ride especially during the busy summer months.  We then often put on extra rides.

Once it has been established which bike your client will ride please ensure the following for them:

  • they are wearing a suitable helmet properly fitted (ask Bikeactive volunteer for help with this if necessary).
  • any long shoe laces are tucked into shoes.
  • trousers are tucked into socks or cycle clips are used (we will provide).

Once this has been done we ask the support worker to choose a bike that is suitable for themselves.  If you wish to wear a helmet, use cycle clips, etc., please feel free to use them. If a bike needs to adjusted (seat height, etc.) please do not hesitate to ask a Bikeactive volunteer for help.  We ask that any bike with yellow and black tape on is not used as these are for Bikeactive volunteers. You are expected to be a proficient cyclist and to ride in close proximity to your client, be aware of traffic conditions at all times, retain responsible for your clients wellbeing and follow instructions from Bikeactive volunteers.

From time to time we take photographs of our cycling and need to have permission of the client’s parent/guardian to include them.  Please download the authorisation form from our website and once completed hand to one of our Bikeactive volunteers.  If this is not done we will assume that we cannot photograph your client.

For all information regarding Bike active please go to our website

Happy cycling and hope to see you on a Friday.

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